PRIVACY POLICY

Effective Date: 02-07-2024

Introduction

Asan English (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our mobile application (“App”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App. Please read this Privacy Policy carefully. By using the App, you agree to the terms of this Privacy Policy.

Information We Collect

  1. Personal Information We may collect the following personal information when you create an account or interact with our App:
  • Name (First name and Last name)
  • Phone number
  • Email address (if signing up with Google)
  • Payment information (for purchasing memberships)
  1. Usage Data We collect information about your interactions with the App, including:
  • Course and lesson progress
  • Quiz scores and results
  • Activities and engagement within the App
  1. Device Information We may collect information about the device you use to access the App, including:
  • Device type
  • Operating system
  • Unique device identifiers
  • Mobile network information

How We Use Your Information

We use the information we collect to:
  • Create and manage your account
  • Provide access to courses and lessons
  • Process payments and manage subscriptions
  • Improve our App and services
  • Communicate with you about updates, promotions, and important notices
  • Respond to your inquiries and provide customer support
  • Analyze usage patterns to enhance user experience

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this Privacy Policy. We may share your information with:
  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer support.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

Security of Your Information

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Choices

  1. Account Information You may update your account information by accessing the “Settings” section in the App. You can also delete your account by following the instructions in the “How to Delete My Account” section of this Privacy Policy.
  2. Marketing Communications You may opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

Children’s Privacy

Our App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any changes by updating the “Effective Date” at the top of this Privacy Policy. Your continued use of the App after any changes signifies your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:
  • Email: info@asanenglish.com
  • WhatsApp: 0333-0093159
Thank you for using Asan English!